Terms of Service

Last Updated: January 2024

Welcome to Popcorn Ceiling Removal Jacksonville FL. By using our services, you agree to be bound by the following terms and conditions. Please read them carefully before engaging our services.

Acceptance of Terms

By requesting a quote, scheduling a service, or hiring Popcorn Ceiling Removal Jacksonville FL for any popcorn ceiling removal work, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

Services Provided

Popcorn Ceiling Removal Jacksonville FL provides the following services:

• Popcorn ceiling removal
• Ceiling texture removal
• Ceiling smoothing and finishing
• Ceiling repairs related to texture removal
• Related ceiling preparation and painting services

Estimates and Pricing

• All estimates are provided free of charge and are valid for 30 days from the date issued
• Final pricing may vary based on actual conditions discovered during the project
• Any additional work beyond the original scope will be discussed and approved by the customer before proceeding
• We reserve the right to adjust pricing if project conditions differ significantly from the initial assessment

Scheduling and Appointments

• Appointments are scheduled based on availability and are confirmed via phone, email, or text message
• We request at least 24 hours notice for cancellations or rescheduling
• Repeated no-shows or last-minute cancellations may result in a cancellation fee
• We will make every effort to arrive within the scheduled time window and will notify you of any delays

Payment Terms

• Payment terms will be outlined in your service agreement or estimate
• A deposit may be required for larger projects
• Final payment is due upon completion of work unless otherwise agreed in writing
• We accept cash, checks, and major credit cards
• Returned checks or declined payments may incur additional fees

Customer Responsibilities

As a customer, you agree to:

• Provide accurate information about your property and the work to be performed
• Ensure clear access to work areas
• Remove or protect personal belongings in the work area
• Disclose any known hazards, including the presence of asbestos or lead paint
• Secure pets during service appointments
• Be available or have an authorized representative present during the service

Asbestos and Hazardous Materials

Popcorn ceilings installed before 1980 may contain asbestos. By engaging our services, you acknowledge the following:

• We recommend asbestos testing for all ceilings installed before 1980
• We do not perform asbestos abatement services
• If asbestos is discovered during our work, we will stop immediately and advise you to contact a licensed asbestos abatement professional
• The customer is responsible for ensuring the property is free of hazardous materials before we begin work

Warranty and Guarantees

• We stand behind the quality of our workmanship
• Warranty terms will be specified in your service agreement
• Warranty does not cover damage caused by customer actions, natural settling, water damage, or other factors beyond our control
• Warranty claims must be reported promptly to be honored

Limitation of Liability

• Popcorn Ceiling Removal Jacksonville FL is not liable for pre-existing conditions or damage unrelated to our services
• Our liability is limited to the cost of the services provided
• We are not responsible for delays caused by factors beyond our control, including weather, material shortages, or unforeseen property conditions
• We carry appropriate insurance coverage for our work

Property Access and Permissions

• You confirm that you have the legal authority to authorize work on the property
• For rental properties, you confirm that you have obtained necessary permissions from the property owner
• You grant our team access to necessary areas to complete the work

Dispute Resolution

In the event of a dispute, we encourage customers to contact us directly to resolve the matter. If a resolution cannot be reached, both parties agree to attempt mediation before pursuing legal action. Any legal proceedings shall be conducted in Duval County, Florida.

Modifications to Terms

Popcorn Ceiling Removal Jacksonville FL reserves the right to modify these Terms of Service at any time. Changes will be effective upon posting to our website. Continued use of our services after changes are posted constitutes acceptance of the modified terms.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of Florida, without regard to conflict of law principles.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Popcorn Ceiling Removal Jacksonville FL

Jacksonville, FL